Delivery & Cancellation

Placement of Orders

Orders, along with the payment, should be received by us at least 48 hours before the delivery date,
from Monday to Sunday between 9 : 00 am to 9.00 p.m. I.S.T. In case of Rich Plum cakes, orders, along with the payment should be
placed a minimum of 15 days before required delivery date.

Order confirmation

Within 24 hours of receiving your order and payment, we shall send you your order confirmation on
your email address. If you do not receive your confirmation mail, 24 hours before delivery, please
contact us immediately.

Phone orders

If you prefer to place your orders via telephone, you can contact us on the following telephone nos. ,01732228555 . Orders can
be placed on phone from 9 a.m. to 9.00 p.m., Indian Standard Time, on all days of the week. In
case of phone orders, payment shall be taken at the time of delivery from the person taking delivery,
for this the local telephone no. and name of contact person will have to be provided.

Delivery of Orders

We can arrange for delivery of orders in yamunanagar only. Deliveries are made from Monday through
Sunday . Delivery Charges are extra and depend on the distance from our location . Please refer to chart while ordering.

Pricing

Prices displayed are inclusive of all current taxes but exclusive of delivery or any other charges
that may be applicable. Although every effort is made to keep the price lists updated, in case of any
discrepancy, prices prevailing at the time of ordering shall be charged. Prices are subject to change
without prior notice. A flat fee of 10% of the value of the order (excluding delivery charges, if any)
shall be added as order processing fee. This fee is non refundable in case of cancellation of order by
customer.

Cancellation of Orders

Cancellation advice of orders must be received at least 48 hours before delivery date and in case
of Plum cake at least 7 days before delivery date. A flat fee of 10 % of the value of the
cancelled order (excluding delivery charges, if any) shall be charged as cancellation fee.